Schools, Hire, Lessons, Chalet, Transport...

Check answers below to some common questions, also read through our Terms and Conditions which contains other very important information about our holidays.

Are there any Ski & Snowboard schools ?

Yes, there's a wide selection of local schools in Chatel. We recommend booking early during busy periods because they really do all get booked up ! Tell them you staying with Skialot.

As a guide, private lessons are between 45€ and 65€ per hour for 1 person, depending on school or instructor. Extra persons add about 5€ each. A weeks course is about 150€.

Fifi, Serge & Gilles (Local French Instructors) email:

Katie (Ski Goddess) (Private lessons and Ladies only courses)

TORR Snowboarding school contact Martin at

ESI Pro Ski (International Ski School - highly recommended)

BASS (British Association of Ski Schools)

Ecole Ski Academy (plus other fun stuff)

Chatel Sensations (Linga Ski School)

ESF Chatel (French Ski School)

Is there a ski guide for more adventerous skiers ?

Jean-Yves can guide you through the most amazing off-piste adventures. Search for Jean-Yves Fredriksen on Google.

Where can I rent skis ?

We recommend Vertical Horizons ski shop ( where you will receive a 10% discount as a Skialot customer.  You can contact James or Natalie at +33 450 733 891 or email them at  You must send them a completed reservation form which you can download from their website. We will drive you to the shop when you arrive to collect your gear.

We also recommend  Ski Hire 2U, you book on-line, pay later and get fitted at the chalet. Make sure to select 'Skialot', 'Chalet Chataigne' to get the Skialot discount. Contact Peter or Fiona on

As a guide, equipment hire for beginners is between 70€ and 100€ for 6 days. Children's equipment is less, advanced equipment is more. Contact them to get an exact price.

There are many rental shops in Chatel but waiting times

How much are lift passes ?

See our Passes page for full details.

How many Bedrooms does Chalet Chataigne have ?

Ground floor (door closes off corridor):
Room 1 (up to x3, as 3 singles or a double and a single, with own shower room across corridor),
Room 2 (up to x4, bunk with double or 2 singles, own bathroom, with bath/shower, across corridor),
Room 3 (up to x2, double or 2 singles, with en-suite shower room)

First floor (door closes off corridor):
Room 4 (up to x3, as 3 singles or a double and a single, share 2 bathrooms and a toilet)
Room 5 (up to x2, as a double or 2 singles, own sink in room, share 2 bathrooms and a toilet)
Room 6 (up to x4, bunk with double, own sink in room, share 2 bathrooms and a toilet)
Room 7 (up to x2, double or 2 singles, with en-suite shower room)

2 extra rooms and exclusive whole chalet prices available. Contact us for details.

What is included in the accommodation cost ?

  • Chalet Accommodation based on 2 adults per room

  • Cooked or buffet breakfast everyday at 7:45 to 8:30 am

  • Après-ski tea & cake between 4:00 pm 5:30 pm

  • Children's Tea 6:00 pm (if required)

  • Canapés in Bar 7:15 pm

  • 3 course evening dinner at 7:30 pm with complimentary wine or beer (except chalet evening off)

  • Chauffeured private minibus for morning drop-off and afternoon pickup to slopes

  • Chauffeured private minibus for day or evening excursions to Spa or Micro Brewery

  • Private use of Outdoor Hot Tub

  • Chalet Honesty Bar

  • Discounts for children between 5 and 16 if sharing with adult or more than 2 per room

  • Under 5 FREE (including FREE lift pass) if sharing with adult or more than 2 per room

  • Hair Dryers (if needed)

What is NOT included in the Accommodation cost ?

  • Airport and Station Transfers - see below

  • Lift pass - We can issue discounted lift passes in the chalet (and accept payment by card)

  • Holiday or Ski Sports Insurance (make sure you have a valid EHIC card)

  • Equipment Rental - Discounts available (see above)

  • Lessons - See Above

How do I get to Chalet Chataigne ?

FLY: A large number of airlines fly to Geneva airport, transfer time to Châtel is usually under 2 hours.
TRAIN: You can also arrive via train to Geneva or Lausanne, more information can be found here.
CAR: Chatel is approximately an 8-9 hour drive from Calais.

Each Saturday we arrange ONE bus transfer to be at Geneva airport (normally between 12 noon and 3 pm) depending on peoples flight times.  Cost from £30 each way (per person). This allows normal breakfast then transfer to the airport and arrival before 3 pm ensures time to return to Chatel, collect skis and have dinner at 7:30 pm, hopefully minimising the airport waiting time, and giving people the best start and end to their holiday. Outside these hours there is an extra charge if we are able to accommodate your flight times.

If we are unable to accommodate your flight times or you would rather not wait at the airport, these are your options:

  1. Trains run from the airport to Aigle every 30 minutes, look for the train to BEX or VISP. Journey time is approximately 1 hour 40 mins. The journey from Aigle to Chatel is around 40 minutes, Aigle-Chatel transfer is £40 for up to 8 people.

  2. Transfers can also be booked with several on-line transfer companies. Local to Chatel are (shared transfers), (no shared transfer), (reduced services this season), (shared transfers available).


  3. Chatel Taxi company: or

When do Easyjet release their winter flights ?

Click here for release dates.

When do the staff take their day off ?

Every Wednesday or Thursday the staff have an evening off. Breakfast is still provided everyday, but dinner will not be—instead guests often eat in one of Châtel’s lovely restaurants. Skialot can arrange this for you.